medicare rights
Your Medicare Rights
No matter how you get Medicare, you have rights and protections
Your safety
Provide for your safety when you receive health care.
Your services
Ensure you receive the health care services the law says you can get.
Fair treatment
Shield you against unethical practices.
Your privacy
Safeguard your personal and health information.
You have the right to be
Treated with courtesy, dignity and respect at all times.
Protected from discrimination — no different treatment because of race, color, national origin, disability, age, religion or sex.
You have the right to have
Your personal and health information kept private.
Access to doctors, specialists and hospitals for medically necessary services.
You have the right to get
Medicare-covered services in an emergency.
Information you can understand from Medicare, providers and contractors.
Treatment options in clear language — and a voice in treatment decisions.
Medicare information and care in a language you understand.
Your Medicare information in an accessible format like braille or large print.
Answers to your Medicare questions.
A decision about health care payment, coverage of items and services, or drug coverage.
If you need plan information in a language other than English, or in an accessible format, contact your plan.
When you or your provider files a claim, you’ll get a notice letting you know what will and won’t be covered. This notice may come from:
Medicare
Your Medicare Advantage Plan (Part C) or other Medicare health plan
Your Medicare drug plan
Claims & appeals
If you disagree, you can appeal.
Request a review
Request a review (appeal) of certain decisions about health care payment, coverage of items and services, or drug coverage.
File a complaint
File a complaint (sometimes called a "grievance") if you have concerns about the quality of care and other services you get from a Medicare provider.
ESRD support
Work with End-Stage Renal Disease (ESRD) Networks and State Survey Agencies to help you with complaints (grievances) about your dialysis or kidney transplant care.
Ready when you are
Talk with a licensed advisor today.
Personalized guidance — no obligation, just clarity.